VIP Host
Job description
- The VIP MarketingHost is responsible for delivering exceptional service to VIP customers,ensuring they feel valued and well-supported throughout their visit. This roleis ideal for those with strong communication skills and a passion for customerservice.
- The position offers a dynamic, guest-facingenvironment and the opportunity to grow within a premium service team.
- Experiencein the e-gaming industry is not required - we welcome individuals whodemonstrate a professional service mindset and a strong commitment todelivering exceptional customer service.
- Comprehensivetraining will be provided to help you thrive and grow within ourcompany’s standards of excellence. If you enjoyconnecting with people and working in a dynamic team environment, this could bethe perfect opportunity for you!
Key Responsibilities:
- Build and maintain strong relationships with VIP guests.
- Provide personalized service based on guest preferences and gaming activity.
- Handle bookings for transport, accommodation, F&B, and special requests.
- Coordinate with departments to ensure seamless guest experiences.
- Greet and farewell VIPs using names and membership numbers.
- Track and report VIP rewards, activities, and preferences accurately.
- Communicate professionally and resolve guest issues promptly.
- Ensure clear shift handovers and submit daily reports.
- Support VIP promotions and stay updated on current benefits.
Requirements
Education:
- High School Diploma with at least 3-year experience in hospitality industry or College Diploma
Experience:
- Having working experience at hospitality industry is a plus.
Other Prerequisites:
- Candidates must be fluent English.
- Shift work: one shift will be fixed for one week, then rotated (Shift A: 6 AM – 2 PM, Shift B: 2 PM – 10 PM, Shift C: 10 PM – 6 AM).
- Applications must be submitted in English.
Benefits
- Attractive and competitive salary compared to other service industries, details discussed during the interview.
- Annual salary increase.
- 13th-month salary bonus.
- Revenue bonuses.
- Holiday bonuses (5 times/year).
- Performance bonuses: twice a year.
- Monthly language proficiency bonus: $50–$400.
- “Employee of the Week/Month/Year” awards.
- Birthday cash and gifts.
- Tips.
- Duty allowance.
- Meal allowance during working shifts.
- Parking allowance.
- Length of service rewards.
- Uniforms provided with laundry service.
- Full participation in social, health, and unemployment insurance.
- Premium health insurance.
- Dynamic, modern working environment with 100% foreign customers.
- Full professional training provided.
- Clear career advancement opportunities.
- Opportunities for overseas travel.
Apply now
Please send your CV to:
📞+84 28 3920 8866 (Ext No: 1)